Retail Day One

Retail Stream - Conference Day One: Tuesday 15 June

Gift cards and vouchers drive footfall, improve customer loyalty, boost sales and ultimately increase revenue. But how do you come up with the value proposition for a unique gift card? What are the processes involved in making sure your gift card or voucher is a success? How do you develop your gift card programme to the next level and which other applications can you incorporate onto it? Attend Prepaid 2010’s dedicated retail breakout and hear the success stories from the leading retailers behind some of the most highly acclaimed gift card and vouchers and receive practical advice from two workshops designed to show you new ways to increase profitability.

11.30  Chairperson’s introductory remarks
Brian Dunne, CEO, Action Solutions

11.40  Wants, Needs and Gift Cards
Jamie Lowe, Senior Vice President of Strategic Alliances, Target

12.00  Panel discussion: a global perspective – what’s hot and what’s not
Brendan Dorrian, CEO, Global Retail Network
Mark Gregg, Consultant
Carman Wenkoff, Director of Electronic Card Services & President of Value Pay Services, Subway
Brian Dunne, CEO, Action Solutions
Jim Leroux, EVP, SVM
Jamie Lowe, Senior Vice President of Strategic Alliances, Target
Declan Byrne, Head of Business Development, The Gift Voucher Shop

12.50  How to launch or maximise your gift card programme

• The masterclass is aimed at retailers who are looking to launch a gift card programme or who want to do more with their existing scheme. This is a must attend session for people who are new to the gift card industry.
  -  The key dynamics behind successful gift card programmes and the jargon used
  -  Introduction of a fi nancial model that measures the real value of gift cards to your business and drives understanding of the costs and benefi ts associated with operating a gift card scheme
  -  Analyse the dynamics of your own schemes and maximise opportunities for revenue generation
  -  Learn about the lucrative opportunity that gift cards represent in the B2B market
  -  Understand the processes involved in making your gift card a reality and a success
  Brian Dunne, CEO, Action Solutions

13:30  Lunch and networking

14.30  Case study: the birth of the Wave Gift Card, from conception to toddlerhood

• The Wave Gift Card is the first independent water sports gift card to be introduced nationally in the UK. Gain advice on how to create a gift card focussing on how to ensure you pick the right processor, card manufacturer, design agency and learn how to develop your gift card scheme through different channels.
  Caroline Meechan, Founder, The Wave Gift Card

14.50  The state of gift card innovations in the US
Carman Wenkoff, Director of Electronic Card Services and President of Value Pay Services, Subway

15.20  The Animal Gift Card
Steve Shutts,  Consultant, The Norton Group

15.30 Coffee and networking

16.00  Panel discussion: Analysing different channels for successful corporate incentive schemes

• John Bohan, New Business Manager, Marks & Spencer
• Ian Sanders, Commercial Development Director, WH Smith 
• Arun Glendinning, Financial Services Product Manager, B&Q
• Yvonne West, Manager, Gift cards and Business gifts, Sainsburys
• Andrew Johnson, Director, UK Gift Card & Voucher Association
• Brian Dunne, CEO, Action Solutions
• Tim Ward, John Lewis
• Gilles Coccoli, PrePay Solutions

17.00  Chairperson’s closing remarks
Brian Dunne, CEO, Action Solutions

17.30  End of day one and gala drinks reception

Running concurrently to this retail stream, there are also streams on:
- Public Services
- General Purpose Prepaid

You may also want to view the agenda for:

- Pre conference workshops

Day One:
- Plenary sessions

Day Two:
- Retail
- Innovation in Mobile Payments
- Prepaid in Gaming
- Innovation in Contactless Payments
- Virtual Prepaid
- Corporate Prepaid
- Regulation